1. What is MyRenterChecker?

MyRenterChecker is a platform that allows landlords, hosts, and property managers to upload information and reviews about their renters. Users can then search for a renter’s information and, upon matching, can pay a fee to view the landlord’s review.

2. How does MyRenterChecker work?

Landlords, hosts, and property managers can voluntarily submit information about their renters along with a review. Users interested in learning about a specific renter can search for them on our platform. If there is a match, the user can pay a fee to view the review.

3. Is my information secure on MyRenterChecker?

We prioritize user security and implement several safeguards to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

4. How can I delete my account?

If you wish to delete your account, you need to send a written request to our customer service team. Please note that some information may still be retained for legal compliance purposes.

5. Can I use the information obtained from MyRenterChecker for legal proceedings?

No. The data obtained from our platform is for informational purposes only and may not be used as evidence in any legal proceedings, including court proceedings, arbitration, or other dispute resolution methods.

6. Can I use the information obtained from MyRenterChecker for discriminatory practices?

No. The information obtained from our platform is strictly for informational purposes and should not be used for discriminatory practices. Using our service indicates acceptance of these terms.

7. What happens if a data breach occurs?

In the event of a data breach, we will take necessary steps to mitigate the impact and notify the affected users. However, we are not liable for any damages that may occur as a result of such a breach.

8. How does MyRenterChecker handle data privacy?

We adhere to California data privacy laws. For users outside of California, including European residents, by using our service, you acknowledge and agree to the terms of California data privacy laws.

9. Can minor’s use MyRenterChecker?

No, our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 18.

10. How can I report a violation of the Community Guidelines?

If you see a post or profile that violates our Community Guidelines, you can report it by clicking the “Report” button located near the post or contacting us directly via email. Our team will review your report and take appropriate action.

11. What types of information can be submitted about renters?

Landlords, hosts, and property managers can submit a renter’s name, email, registered phone number, and photos that depict the condition of the property. Please remember, it’s crucial to submit this data responsibly and without violating any laws or regulations. No other personal information about renters should be submitted to MyRenterChecker.

12. What is the pay-per-view system?

The pay-per-view system is a feature that allows users to access specific renter information for a fee. This feature enables users to access valuable data without having to commit to a subscription or larger purchase. The pay-per-view fee structure is designed to offer flexibility and value to our users.

13. Can I remove my data from MyRenterChecker?

Yes, you can request to have your data removed from MyRenterChecker. To do this, you must submit a written request via email or post detailing the data you want to be removed. Our team will review your request and respond as soon as possible.

14. Who can see the reviews I leave?

Reviews left by landlords, hosts, and property managers are not publicly visible. These reviews are only visible to users who have paid to access that specific renter’s information. We strive to maintain privacy and discretion in our platform, providing valuable information while respecting the privacy of all involved parties.

15. What happens if I forget my password?

If you forget your password, you can request a password reset on the login page. You’ll be sent an email with instructions on how to reset your password. For your security, MyRenterChecker staff do not have access to your password and cannot retrieve it for you.

16. Can I deactivate my account?

Yes, you can deactivate your account at any time. Please note that deactivating your account will not automatically delete the reviews you have posted or remove your profile from the site. If you want to completely remove your information, you will need to submit a written request for removal.